Business Focus:
At Your Service!

Dave Ostrander – The Pizza Doctor™, Dave Ostrander Consulting

Time: 2:30 p.m. Monday
Location: Room E 171

The common caricature of the listless restaurant worker is too accurate in today’s competitive restaurant industry, and customers long for better treatment. Veteran operator and consultant “Big Dave” Ostrander will share real-life (read “humorous, touching and troubling”) customer service stories that will inspire you to treat your customers as they wish and keep them coming back for more. This seminar is equally beneficial to pizza and ice cream operators.